Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, plan a trip, or contact us. This includes:

• Name and email address
• Travel preferences and itinerary data
• Payment information (processed securely by Stripe)
• Usage data and analytics

2. How We Use Your Information

We use your information to provide and improve the eTravelPlan service, including to:

• Generate personalized AI travel itineraries
• Send you trip confirmations and service updates
• Improve our recommendation algorithms
• Provide customer support

3. Data Sharing

We do not sell your personal information. We share data only with trusted service providers (such as OpenAI for AI generation and Supabase for database hosting) who are bound by confidentiality agreements and process data only as directed by us.

4. Data Security

We use industry-standard encryption (TLS 1.3) for data in transit and AES-256 for data at rest. All passwords are hashed using bcrypt. We conduct regular security audits and penetration testing.

5. Cookies

We use essential cookies to maintain your session and preferences. We use analytics cookies (aggregated, anonymized) to understand how users interact with our service. You can opt out of analytics cookies in your browser settings.

6. Your Rights

You have the right to:

• Access and download your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

To exercise these rights, contact us at privacy@etravelplan.com.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where required by law.

8. Contact Us

For privacy questions or concerns, contact us at privacy@etravelplan.com.